What if the assessment doesn't reveal anything useful?+
Fixed fee means you know the cost upfront regardless of what I find. If there's nothing to fix, you get documented confirmation that your posture is solid. Useful for customer reviews and board conversations.
Can I start with a smaller engagement?+
The assessments are the smallest engagements. Each is a low-risk entry point: fixed scope, fixed price, clear deliverables, and a decision point at the end where you choose what happens next. No obligation to continue.
What's included in the monthly retainer?+
IT, security, compliance, cloud, and AI governance under one named operator. Bi-weekly leadership sessions plus async availability. Security questionnaire handling included (typically 2-4 per quarter; higher volumes scoped as a sprint). Executive and board communication included. Scope and fee are agreed in the scoping call. The Executive Retainer (70-120K DKK/month) adds broader scope for companies running several compliance programmes at once or PE-backed reporting.
How long do most retainer relationships last?+
Typically 6-18 months. The goal is to build your team's capability, not create dependency. Two common shapes: a bridge-to-hire of 4-9 months when you have a Head of IT & Security hire planned (covers the gap, hands off documentation, runs month-to-month after the first quarter, ends cleanly when your hire starts); or an ongoing model of 12-24 months when a full-time hire is not the plan yet.
How does the Cloud Cost Review 2x-savings-or-refund guarantee work?+
The review targets at least 2x its fee in savings you can verify against your own billing exports (Azure Cost Management, AWS Cost & Usage Reports, GCP Billing), using the FinOps Foundation method: right-sizing, reserved-instance and savings-plan optimisation, storage review, shadow resources, and tagging gaps. If the savings I can evidence against your bill come to less than 2x the fee, I refund the difference. The full method is shared on request before you buy.
We're PE-backed and on an exit track. How does this engagement read at diligence?+
On buy-side IT/security/compliance diligence it reads as governance infrastructure: board-pack ready, controls documented, vendor inventory current, AI policy in place, named-operator accountability on the org chart. It shows up as named external senior leadership and survives the handoff to an acquirer. A typical pre-transaction retainer runs 18-24 months. For multi-portco rollout, see the PE / Portfolio section above.
How do I defend the spend internally to a CFO who wasn't in the room?+
Three numbers your CFO can verify: recovered leadership-capacity (40-60 hours/month of senior-leader time freed from compliance/security work, valued at the loaded cost of your VP Eng or CTO); deal-protection (one stalled enterprise deal at DKK 1-2M ARR unblocked typically pays the retainer for the year); hire-deferral (Standard Retainer 40-75K/mo vs full-time Head of IT & Security 115-130K all-in plus 5-9 months hire timeline plus 22-25% recruiter fee). The scoping call produces these numbers tailored to your situation.
Can I speak to a current or past client before committing?+
Yes. Most current clients are under NDA, so full case citations are not public. Reference calls under NDA are available on request, before or after the scoping call. I match you with a reference whose situation most closely mirrors yours.
Do you have a reference program?+
Yes, and it's a credit, not a discount. If after our engagement you'll be a named reference (2-3 short calls a year for 18 months), you get a 5,000 DKK credit against any future work with me. Always discussed at close, never before, and disclosed whenever I use the reference. The price on the work itself doesn't move.
Are we a provider or a deployer under the EU AI Act?+
Most growing companies are both. You're a deployer for the AI tools your staff use (ChatGPT, Copilot, and similar) and a provider for any AI feature you ship to customers under your own name. Calling an API to OpenAI for an internal task makes you a deployer. Embedding that same API call in a customer-facing product feature makes you a provider for that feature. The provider role carries the heavier compliance obligations, so that's usually where to focus first. I work out which role applies where in the EU AI Act scoping conversation.